Terms and Conditions
Finn moto is committed to providing you with quality products and excellent service. Our Policies and Procedures are here to help you understand our service. For any inquiries please contact Matt at sales@finnmoto.com.au or call 0405 247 408
Payment
Once you have added your items to the cart, you can checkout as a guest or register an account for updates, tracking and order history.
Payment methods accepted are credit card; Mastercard & Visa can be used through the website or you can call and pay over phone via eftpos machine. Other payment methods such as Paypal, Android Pay, Apple Pay, bank deposit & local pickup is available.
Warranty and Returns
All products purchased from Finn Moto includes:
* 60 day money back guarantee
* 12 months repair/replacement warranty on faults.
* Exchange option: (Once goods have been received, we must be contacted within 10 business days to arrange an exchange). If the item does not fit and you wish to exchange please contact us to work out the best size to reduce the risk of getting the replacement size wrong, this will minimise postage cost. Business postage rates are charged at cost, Available here: https://finnmoto.com.au/returns-exchanges-label/
Items must be returned in an unused condition in original packaging with tags and labels, otherwise an exchange will not be accepted. Buyers are required to cover the postage cost both ways for an exchange. For your convenience we now offer return paid labels which can be used for exchanges & returns.
*Returns/Refunds | Satisfaction guarantee: If you are not happy with the product and do not want an exchange, a purchase refund will be given (postage and handling costs is non refundable). Items must be received in new condition before a refund will be given. Buyer has 60 days from purchase date to contact for a refund.
*If we have made a mistake or you receive a faulty product Finn Moto will resolve the problem & cover postage both ways to ensure customer is not out of pocket.
Privacy Notice
Finn moto requires your personal details in order to complete transactions. This information will only be used to process your order and will never be given out or sold. Name & postal address is stored on the website. Credit card details are not stored on the website and will have to be entered in again when making a new purchase.
We assure that your personal details, address, billing and contact details will remain safe and confidential to all other parties